Refund Policy for Queen's Engineering Discipline Advisory
Because this site delivers digital engineering advisory reports immediately, refunds are generally not available once a report has been accessed.
When we may review a refund request
- Technical delivery failure
- Duplicate charges
- Billing errors
- A report that could not be accessed because of a platform issue
Timing
Please contact us within 7 days of purchase if you believe there has been a billing or delivery problem.
We review legitimate issues case by case and aim to respond within a reasonable time.
Local consumer rights
Nothing in this policy removes or limits any rights you may have under applicable Canadian consumer protection law, including provincial consumer protection rules where they apply.
Contact
queens-eng-discipline@learnloop.live
Include the purchase email address and the site subdomain when you write in.